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ITIL News


ClearCost for Financial Transparency 14 November 2008
We are very excited announcing that InterProm USA has become the US reseller for a one-of-a-kind Financial Management software solution: ClearCost. ClearCost has a long track-record in Australia and is making inroads in the US market very rapidly. This unique solution offers immediate return on investment for those who have budget responsibility and are seeking an easy way to relate actual or budgetary IT costs to IT Services to IT Service Usage and safe time and effort at the same time. Besides supporting your Financial Management process, ClearCost automates the financial part of your Technical Service Catalogue and Business Service Catalogue. It provides much needed instant financial transparency to IT and the business and eliminates your IT budgeting, accounting and charging process from being spreadsheet-dependent.

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Course Schedule 2009 Released 11 November 2008
Please check out our Course Schedule for 2009. We are proud of offering for 12 years in a row now an open enrollment option for ITIL and ITSM certification training courses nationwide!

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ITIL v3 Key Element Guides 5 June 2008
The OGC has released five pocket-sized ITIL v3 Key Element Guides. Each guide consists of a synopsis of the one of the five core ITIL v3 Service Lifecycle publications. The Guides can now be purchased from our online bookstore.

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APMG Announces Release Dates22 May 2008
One year after the introduction of ITIL version 3, APMG announces today the release dates of the Intermediate Level Certification Training Courses. ITIL v3 practitioners can expect the first Intermediate Level training courses by the end of 2008 and early 2009 when taking into account the time that will be needed to develop and accredit the course materials and the instructors.

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New ISO/IEC 20000 Publications 21 May 2008
Two new ISO/IEC 20000 publications are now for sale in our bookstore: 'ISO/IEC 20000 - An Introduction' and 'Implementing ISO/IEC 20000 Certification - The Roadmap'. Both will further contribute to the increasing popularity of this international service management standard. Mart Rovers, President of InterProm USA, has been acknowledged in both books for his contribution.

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SPOT Training Highlights
November 11, 2008
Check out our 2009 Course Schedule...
More about our 2009 ITSM Certification Training Courses  more   
November 14, 2008
InterProm USA becomes a reseller of ClearCost, a one-of-a-kind Financial Management software solution...
More about ClearCost  more   
 
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ITIL v2 Foundation in Phoenix for just $995
February 4-5, 2009
 
ITIL v2-v3 Foundation Bridge in Phoenix for just $595
February 4, 2009
 
ITIL v3 Foundation in Phoenix for just $1,195
February 4-6, 2009
 
ITIL Practitioner Support & Restore in Phoenix for just $2,550
February 9-13, 2009
 
ITIL Practitioner Release & Control in Phoenix for just $2,550
February 16-20, 2009
 
ITIL Practitioner Agree & Define in Phoenix for just $2,550
March 16-20, 2009
 
ITIL Practitioner Plan & Improve in Phoenix for just $2,550
March 23-27, 2009
 
ITIL Service Manager Service Support plus Exam Prep & Exam in Phoenix for just $3,000
Jan 26-Feb 3, 2009
 
ITIL Service Manager Service Delivery plus Exam Prep & Exam in Phoenix for just $3,000
March 2-10, 2009
 
ISO/IEC 20000 Foundation in Phoenix for just $1,395
February 4-5, 2009
 
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