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	ITIL v3 Certification Training from Instructors with 20 years of Real World ITSM Experience!
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	ISO/IEC 20000 Certification Training from the first Accredited Training Provider in the US!
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	ISO/IEC 27002 Certification Training from the first Accredited Training Provider in the US!
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	Organizational Readiness Service based on 2 decades of ITSM and ISM Experience!
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	ISO/IEC 20000 Assessment Service based on 2 decades of Real World ITSM Experience!
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	We offer Public Training for:
	ITIL,
	ISO/IEC 20000,
	ISO/IEC 27002,
	in:
	Atlanta, GA
	Chicago, IL
	Dallas, TX
	Denver, CO
	Detroit, MI
	Ft. Lauderdale, FL
	Houston, TX
	Kansas City, KS
	Miami, FL
	New York, NY
	Phoenix, AZ
	Portland, OR
	San Diego, CA
	San Francisco, CA
	Seattle, WA
	St. Louis, MO
	Washington DC

Experts in Business Service Management (BSM)

BSM Consulting

For each level of familiarity with Business Service Management (BSM), InterProm USA offers a wide variety of BSM Consulting Services. We offer fixed-price SMB consulting services for the SMB market.

When new to BSM or when starting the BSM Journey:

• ITIL v3 Readiness Assessment
• ITSM Maturity Assessment (SPOT™-Check)
• Online ITIL Process Maturity Assessment Subscription
• ITIL ROI Assessment (Q1 2008)
• ITSM Implementation Roadmap Design
• ITSM Tool Architecture Assessment & Design

For the SMB Market:

• Fixed-price Process Maturity Assessment
• Fixed-price ITSM Implementation Roadmap Design
• Fixed-price Implementation of OpenView Service Desk
• Fixed-price Implementation of Infra
• Fixed-price Implementation of Westbury Software
• Fixed-price Implementation of ITIL Processes
• Fixed-price SLA Review and Improve

When preferably having completed ITIL Foundation, ITIL Practitioner and/or ITIL Service Manager certification exams:

• ITSM Implementation Services
• Implementation of ITSM Tools
• Implementation of ASL Best Practices
• Implementation of BiSL Best Practices
• Implementation of ITIL Best Practices
• Implementation of ISPL Best Practices

Successful ITSM Consulting

InterProm USA has a long track record of successful ITSM consulting engagements. Many of our customers are willing to share with you their satisfaction with the quality of our consulting services. The main contributors to this success are:
• all our consultants are ITIL Service Manager certified
• all our consultants have been engaged in ITIL consulting projects for 5+ years
• we have consultants that are also certified in ITSM tools
• we have consultants that are also ISO 20000 certified consultants.

"I can use ITIL processes immediately in my job pertaining different areas.”
Ming Wong,
Florida Department of Health

Save Thousands!
On ITIL v3, ISO/IEC 20000 and ISO/IEC 27002 Training!

Houston LIG ISO Training Offerings at 50% Off!
Sept 1 - 3, 2010

ITIL v3 Foundation in Phoenix, AZ for $995 ($500 off)
Sept 8 - Sept 10, 2010

ITIL v3 Capability OSA in Phoenix, AZ for $1,550 ($1,000 off!)
Nov 9 - Nov 12, 2010

ITIL v3 Capability RCV in Phoenix, AZ for $1,550 ($1,000 off!)
Aug 31 - Sept 3, 2010

ITIL v3 Capability PPO in Phoenix, AZ for $1,550 ($1,000 off!)
Sept 28 - Oct 1, 2010

ITIL v3 Capability SOA in Phoenix, AZ for $1,550 ($1,000 off!)
Sept 28 - Oct 1, 2010

ISO 20000 FAST TRACK!
When already ITIL Certified!

ISO/IEC 20000 PMI + Bridge in Phoenix for $1,195 ($500 off)
Sept 1 - Sept 3, 2010

ISO/IEC 20000 Foundation Bridge in Washington DC for $555
August 31, 2010

ISO/IEC 20000 PMI + Bridge in Washington DC for $1,195 ($500 off)
Sept 8 - Sept 10, 2010

ISO/IEC 20000 Foundation Bridge in Houston for $555
August 24, 2010

ISO/IEC 20000 PMI + Bridge in Houston for $1,195 ($500 off)
Sept 22 - Sept 24, 2010

The complete ITIL v3 Lifecycle Suite now for just $420…

InterProm Sponsors the AZ ITSM Summit 2010!

InterProm Presents and Trains at Fusion 2010!

Tired of Managing IT Finances with Spreadsheets?
ClearCost: Transparent IT Financial Management
Ask for a demo!

Looking for Framework independent Service Management Certification Training?
ISO/IEC 20000: More Affordable - More Focussed - More Practical
Ask for a comparisson!