Seller of ITIL Books and ITSM Products - Provider of BSM Consulting Services and ITIL Certification Courses
HOME | LOGIN | REGISTER | CONTACT | FEEDBACK | SITEMAP     
 
An Experienced Leader in ITSM and BSM Consulting Services
ITIL v2 Foundation
ITIL v3 Foundation
ITIL Practitioner
ITIL Service Manager
ISO 20000 Foundation
SPOT™ Training
BSM Consulting
BSM Coaching
ISO 20000 Consulting
ITIL Bookstore
BSM Products
News
About Us
 
SPOT Training from an Experienced Leader in ITSM and BSM Consulting
ITIL v3 Readiness Assessment
ISO 20000 Assessment Services
Financial Transparency with ClearCost
Successfully Implementing ITSM Tools
IT Service Contract Management
Apollo 13 Simulation
ITSM Maturity Assessment
BSM Services for:
HP BTO Enterprise Optimization Centers
IBM Tivoli and ITIL
Managed Objects CMDB360
Westbury Service Desk Intelligence
   
Experts in Business Service Management (BSM)Experts in BSMBSM, ITSM, ITIL Certification
BSM - Business Service ManagementBSM Consulting: ITSM

BSM Consulting

For each level of familiarity with Business Service Management (BSM), InterProm USA offers a wide variety of BSM Consulting Services. We offer fixed-price SMB consulting services for the SMB market.

When new to BSM or when starting the BSM Journey:

ITIL v3 Readiness Assessment
ITSM Maturity Assessment (SPOT™-Check)
Online ITIL Process Maturity Assessment Subscription
ITIL ROI Assessment (Q1 2008)
ITSM Implementation Roadmap Design
ITSM Tool Architecture Assessment & Design

For the SMB Market:

Fixed-price Process Maturity Assessment
• Fixed-price ITSM Implementation Roadmap Design
• Fixed-price Implementation of OpenView Service Desk
• Fixed-price Implementation of Infra
• Fixed-price Implementation of Westbury Software
• Fixed-price Implementation of ITIL Processes
• Fixed-price SLA Review and Improve

When preferably having completed ITIL Foundation, ITIL Practitioner and/or ITIL Service Manager certification exams:

ITSM Implementation Services
• Implementation of ITSM Tools
• Implementation of ASL Best Practices
• Implementation of BiSL Best Practices
• Implementation of ITIL Best Practices
• Implementation of ISPL Best Practices

Successful ITSM Consulting

InterProm USA has a long track record of successful ITSM consulting engagements. Many of our customers are willing to share with you their satisfaction with the quality of our consulting services. The main contributors to this success are:
• all our consultants are ITIL Service Manager certified
• all our consultants have been engaged in ITIL consulting projects for 5+ years
• we have consultants that are also certified in ITSM tools
• we have consultants that are also ISO 20000 certified consultants.

 
Successful BSM Consulting
"I can use ITIL processes immediately in my job pertaining different areas.”
Ming Wong,
Florida Department of Health
SPOT Training Highlights
November 11, 2008
Check out our 2009 Course Schedule...
More about our 2009 ITSM Certification Training Courses  more   
December 18, 2008
Financial Transparency with ClearCost, a unique ITIL Financial Management software solution...
More about ClearCost  more   
 
ITIL Books
All ITIL v3 and ISO/IEC 20000 Books
ITIL Lifecycle Publication Suite for just $500


More ITIL Books at the Bookstore  more   
 
Public ITIL Training
ITIL v2 Foundation in Phoenix for just $995
February 4-5, 2009
 
ITIL v2-v3 Foundation Bridge in Phoenix for just $595
February 4, 2009
 
ITIL v3 Foundation in Phoenix for just $1,195
February 4-6, 2009
 
ITIL Practitioner Support & Restore in Phoenix for just $2,550
February 9-13, 2009
 
ITIL Practitioner Release & Control in Phoenix for just $2,550
February 16-20, 2009
 
ITIL Practitioner Agree & Define in Phoenix for just $2,550
March 16-20, 2009
 
ITIL Practitioner Plan & Improve in Phoenix for just $2,550
March 23-27, 2009
 
ITIL Service Manager Service Support plus Exam Prep & Exam in Phoenix for just $3,000
Jan 26-Feb 3, 2009
 
ITIL Service Manager Service Delivery plus Exam Prep & Exam in Phoenix for just $3,000
March 2-10, 2009
 
ISO/IEC 20000 Foundation in Phoenix for just $1,395
February 4-5, 2009
 
  Privacy Policy | Terms of use | Directory Copyright © 2008 InterProm USA Corporation. All Rights Reserved.