BSM Coaching Services
InterProm USA offers Business Service Management (BSM) Mentoring and Coaching Services for those customers that prefer having our knowledge expertise available on an as-needed basis.
This cost-friendly service can be provided remotely, onsite or a through combination of both. Most popular and cost-effective is our subscription-based BSM Coaching Service.
BSM Coaching Services Scenarios
Examples of circumstances our BSM Coaching Services might be your best fit are:
• When your budget is limited but access to a knowledgeable and independent BSM resource would be beneficial
• When hands-on experience is needed to guide your newly assigned process managers-to-be
• When the role of the Service Manager is new to your organization and an interim Service Manager could expedite your BSM implementation efforts
• When shadowing your consultants would be preferable during their first process improvement engagement
• When a vendor-neutral but knowledgeable coach would be helpful during your BSM tool selection process
• When there is a need for a sounding-board to verify and justify your BSM implementation decisions
• When your BSM awareness campaign efforts require the voice of an experienced and neutral ‘outsider’
• Etc.
Successful BSM Consulting
InterProm USA has a long track record of successful BSM consulting engagements. Many of our customers are willing to share with you their satisfaction with the quality of our consulting services. The main contributors to this success are:
• all our consultants are ITIL Service Manager certified
• all our consultants have been engaged in ITIL consulting projects for 5+ years
• we have consultants that are also certified in BSM tools
• we have consultants that are also ISO 20000 certified consultants.
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