BSM Coaching Services

InterProm USA offers Business Service Management (BSM) Mentoring and Coaching Services for those customers that prefer having our knowledge expertise available on an as-needed basis.

This cost-friendly service can be provided remotely, onsite or a through combination of both. Most popular and cost-effective is our subscription-based BSM Coaching Service.

ITIL v3 Foundation			Instructor-led
			Public 3 days	$1,495 Exam Included
			Virtual 5 x 4 hrs	$995 No Exam Included
Click here to Request a Course at your Facility

ITIL v3 Intermediate Capability OSA | RCV | SOA | PPV			Instructor-led
			Public 4 days	$2,550 Exam Included
			Virtual 5 x 6 hrs	$2,050 No Exam Included
Click here to Request a Course at your Facility

ITIL v2-v3 Foundation Bridge			Instructor-led
			Public 1.5 days	$995 Exam Included
			Virtual 3 x 4 hrs	$750 No Exam Included
Click here to Request a Course at your Facility

ISO/IEC 20000 Foundation			Instructor-led
			Public 2 days	$1,195 Exam Included
			Virtual 4 x 4 hrs	$895 No Exam Included
Click here to Request a Course at your Facility

ISO/IEC 20000 Foundation Bridge			Instructor-led
			Public 1 day	$655 Exam Included
			Virtual 2 x 4 hrs	$455 No Exam Included
Click here to Request a Course at your Facility

ISO/IEC 20000 Professional SS | CS | M&I | AITB | DS			Instructor-led
			Public 2.5 days	$1,395 Exam Included
			Virtual 5 x 4 hrs	$995 No Exam Included
Click here to Request a Course at your Facility

ISO/IEC 27002 Foundation			Instructor-led
			Public 1.5 days	$995 Exam Included
			Virtual 3 x 4 hrs	$750 No Exam Included
Click here to Request a Course at your Facility

ISO/IEC 27002 Advanced			Instructor-led
			Public 3 days	$1,495 Exam Included
			Virtual 5 x 4 hrs	$995 No Exam Included
Click here to Request a Course at your Facility

ITIL v2 Foundation		Instructor-led
		Public 2 days	$1,295 Exam Included
Click here to Request a Course at your Facility

ITIL v2 Practitioner IPSR | IPRC | IPAD | IPPI		Instructor-led
		Public 5 days	$2,750 Exam Included
Click here to Request a Course at your Facility

ITIL v2 Service Manager Service Support & Delivery		Instructor-led
		Public 2 x 7 days	$6,000 Exams Included
Click here to Request a Course at your Facility

BSM Coaching Services Scenarios

Examples of circumstances our BSM Coaching Services might be your best fit are:
• When your budget is limited but access to a knowledgeable and independent BSM resource would be beneficial
• When hands-on experience is needed to guide your newly assigned process managers-to-be
• When the role of the Service Manager is new to your organization and an interim Service Manager could expedite your BSM implementation efforts
• When shadowing your consultants would be preferable during their first process improvement engagement
• When a vendor-neutral but knowledgeable coach would be helpful during your BSM tool selection process
• When there is a need for a sounding-board to verify and justify your BSM implementation decisions
• When your BSM awareness campaign efforts require the voice of an experienced and neutral ‘outsider’
• Etc.

Successful BSM Consulting

InterProm USA has a long track record of successful BSM consulting engagements. Many of our customers are willing to share with you their satisfaction with the quality of our consulting services. The main contributors to this success are:
• all our consultants are ITIL Service Manager certified
• all our consultants have been engaged in ITIL consulting projects for 5+ years
• we have consultants that are also certified in BSM tools
• we have consultants that are also ISO 20000 certified consultants.