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An Experienced Leader in ITSM and BSM Consulting Services
ITIL v2 Foundation
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SPOT Training from an Experienced Leader in ITSM and BSM Consulting
ITIL v3 Readiness Assessment
ISO 20000 Assessment Services
Financial Transparency with ClearCost
Successfully Implementing ITSM Tools
IT Service Contract Management
Apollo 13 Simulation
ITSM Maturity Assessment
BSM Services for:
HP BTO Enterprise Optimization Centers
IBM Tivoli and ITIL
Managed Objects CMDB360
Westbury Service Desk Intelligence
   
ITIL Certification with the ITIL FoundationITIL Foundation Courses for your ITIL CertificationITIL Foundation as part of the ITIL Certification Process
ITIL Foundation for the ITIL CertificationITIL Certification Education with ITIL Foundation Courses

ITIL v2 Foundation Courses for the ITIL Certification

InterProm USA offers the following instructor-led ITIL v2 Foundation Certification Training Courses
  2-day ITIL v2 Foundation
  1-day ITIL v2 - v3 Foundation Bridge
  3-day ITIL v2 Foundation with Apollo 13 Simulation
  3-day ITIL v2 Foundation and MOF Essentials
  3-day ITIL v2 Foundation & “Institutionalizing ITIL
  3-day ITIL v2 Foundation & “How to Implement ITSM?”
  3-day ITIL v2 Foundation & “How to Assess Process Maturity?”
  3-day ITIL v2 Foundation & “ITSM Tools”
  3-day ITIL v2 Foundation & “ITSM for the Medical Industry”
Other versions will be announced soon.

Web-Based ITIL v2 Foundation Course

InterProm USA also offers a web-based ITIL v2 Foundation Certification Training Course. (Request License or Pay for License)

  FAQ ITIL v2 Foundation Certification Training Course
  ITIL v2 Qualification Scheme

Accredited IT Service Management Training

InterProm USA is an EXIN accredited ITIL Certification Training Course provider for
  ITIL v2 Foundation
  ITIL v3 Foundation
  ITIL Practitioner
  ITIL Service Manager
  ISO/IEC 20000 Certification

Effective ITIL Certification Instruction

Our passing rates consistently outperform the market and many of our customers are willing to share with you their satisfaction with the quality of our training courses. The main contributors to this success are:
• all our instructors are ITIL Service Manager certified
• all our instructors have been engaged in ITIL consulting projects for 5+ years and combine the course content with sharing their hands-on experience
• we have instructors that are also certified in ITSM tools
• we have instructors that are also ISO/IEC 20000 certified consultants.

SPOT™-On Training Courses

Complement your ITIL Certification training courses with a large variety of hands-on training courses each addressing a specific aspect of your improvement efforts to assure a successful implementation of ITIL’s best practices.
  Service Improvement Training Courses
  Process Improvement Training Courses
  Organization Improvement Training Courses
  Technology Improvement Training Courses

 
Successful BSM Consulting
"Excellent course. I think it will help me a lot with utilizing the best practices to enable better work performance.”
Tony Pham,
Halliburton


"I thought the course was excellent (very valuable) and so was the instructor.”
Lee Ann Payne,
Cisco Systems


"When I signed up for the class I had no idea how an “infrastructure library” was going to help me align and support the customer. By the end of the training class I was excited by the logic and potential of the processes discussed.”
Financial Institute Customer
SPOT Training Highlights
November 11, 2008
Check out our 2009 Course Schedule...
More about our 2009 ITSM Certification Training Courses  more   
December 18, 2008
Financial Transparency with ClearCost, a unique ITIL Financial Management software solution...
More about ClearCost  more   
 
ITIL Books
All ITIL v3 and ISO/IEC 20000 Books
ITIL Lifecycle Publication Suite for just $500


More ITIL Books at the Bookstore  more   
 
Public ITIL Training
ITIL v2 Foundation in Phoenix for just $995
February 4-5, 2009
 
ITIL v2-v3 Foundation Bridge in Phoenix for just $595
February 4, 2009
 
ITIL v3 Foundation in Phoenix for just $1,195
February 4-6, 2009
 
ITIL Practitioner Support & Restore in Phoenix for just $2,550
February 9-13, 2009
 
ITIL Practitioner Release & Control in Phoenix for just $2,550
February 16-20, 2009
 
ITIL Practitioner Agree & Define in Phoenix for just $2,550
March 16-20, 2009
 
ITIL Practitioner Plan & Improve in Phoenix for just $2,550
March 23-27, 2009
 
ITIL Service Manager Service Support plus Exam Prep & Exam in Phoenix for just $3,000
Jan 26-Feb 3, 2009
 
ITIL Service Manager Service Delivery plus Exam Prep & Exam in Phoenix for just $3,000
March 2-10, 2009
 
ISO/IEC 20000 Foundation in Phoenix for just $1,395
February 4-5, 2009
 
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