ISO/IEC 20000 Professional Courses |
InterProm USA offers the following instructor-led ISO/IEC 20000 Professional Certification Training Courses:
ISO/IEC 20000 Professional, Manager and Auditor Courses under Development |
 2.5-day ISO/IEC 20000 Delivery of IT Services
(under development)
ISO/IEC 20000 IT Services Consultant/Manager
(coming soon)
ISO/IEC 20000 Senior IT Service Consultant/Manager
(coming soon)
ISO/IEC 20000 Internal Auditor
(coming soon)
ISO/IEC 20000 Lead Auditor
(coming soon)
Additional ISO/IEC 20000 Professional Information |
What is ISO/IEC 20000?
The ISO/IEC 20000 Qualification Scheme
ITIL v2 or v3 Certified?; Click here to find out about attractive side entries to the ISO/IEC 20000 Qualification Scheme
ISO/IEC 20000 and ITIL Certification |
The ISO/IEC 20000 certification training courses are independent of which ITIL version you choose, or whether you make use of best practices as captured in COBIT, CMMI, etc. The prescriptive international service management requirements as they have been captured in ISO/IEC 20000 lead to faster operational excellence and are increasingly gaining in popularity.
Quality ISO/IEC 20000 Certification Training |
The qualification and training program "ISO/IEC 20000 Qualification Scheme for Personnel" familiarizes candidates with the contents of the ISO/IEC 20000 Edition 1 (2005) standard, its practical implementation of a management system, including the relationship with other relevant standards and associated best practices, methods and frameworks. The individual qualifications enable participants to apply their acquired knowledge and fulfill the role- and function-specific management tasks in IT Service Management in a goal-oriented manner. This well-structured training program helps participants to continuously improve their personal qualifications and thus supporting their continual professional development within their organization.
ISO/IEC 20000 certification examinations are supervised by EXIN.
Accredited IT Service Management Training |
InterProm USA is an EXIN-accredited ITIL and ISO/IEC Certification Training Course provider for
Effective ISO/IEC 20000 Certification Instruction |
Our passing rates consistently outperform the market and many of our customers are willing to share with you their satisfaction with the quality of our training courses. The main contributors to this success are:
 We use our own accredited instructors
We use our own accredited course materials
Our instructors are ITIL Service Manager and ITIL Expert certified
Our instructors have been engaged in ITIL/ITSM consulting projects for almost two decades, and combine the course content with sharing their hands-on experience
Our instructors are ISO/IEC 20000 and ISO/IEC 27002 certified
ISO/IEC 20000 Consulting for every ITSM Implementation Step |
Organizational Readiness
ISO/IEC 20000 Assessment
ISO/IEC 20000 Roadmap Design
ISO/IEC 20000 Workshops
ISO/IEC 20000 Project Management
ISO/IEC 20000 Coaching
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