ITSM Consulting with ISO 20000 Certified Consultants

InterProm USA is amongst the very first US-based companies that has multiple ITSMF-accredited ISO 20000 consultants on its team. In combination with our practical and pragmatic ITSM implementation approach these qualified individuals can fully prepare your organization to become ISO 20000 certified through our ISO 20000 Consulting Service.

Worldwide, more than 60 companies and organizations have been ISO 20000 certified as of the beginning of 2006. This number is steadily increasing.

ITSM Excellence

ISO 20000 is the only independent qualification that proofs excellence in IT Service Management. It is rapidly becoming a marketing instrument to distinguish IT’s quality from competitors.

ITSM Consulting Approach

InterProm USA's ISO 20000 Consulting Service consists ofa 7-step approach to prepare IT departments, IT organizations and IT Service Providers to get ready for an ISO 20000 audit. These audits are being conducted by Registered Certification Bodies.

Successful ITSM Consulting

InterProm USA has a long track record of successful ITSM consulting engagements. Many of our customers are willing to share with you their satisfaction with the quality of our consulting services. The main contributors to this success are:
• all our consultants are ITIL Service Manager certified
• all our consultants have been engaged in ITIL consulting projects for 5+ years
• we have consultants that are also certified in ITSM tools
• we have consultants that are also ISO 20000 certified consultants.