Ever since the release of the global standard for IT Service Management in 2005, InterProm USA has been on the forefront of helping its customers benefiting from ISO/IEC 20000. Our consultants were the first in the US to be ISO/IEC 20000 certified. We combined this knowledge with our decades-long ITSM implementation experience and translated all this is boilerplate ISO/IEC 20000 implementation services expediting the ITSM adopting process and shortening the ISO/IEC 20000 certification efforts of our customers.

  We have been serving the ITSM market for almost two decades
  Combined, our consultants bring more than a century of ITSM implementation experience to the table
  Each consultant has at least 10 years of hands-on ITSM implementation experience and has guided at least 3 customers towards ISO/IEC 20000 certification
  We jump-start ITSM implementations through our extensive repository of ISO/IEC 20000 implementation templates
  Our implementation approach of meeting the ISO/IEC 20000 requirements is pragmatic, down-to-earth, result-oriented, and affordable
  Our ISO/IEC 20000 consultants are at a minimum ITIL Service Manager, ITIL Expert and ISO/IEC 20000 Sr. Manager certified