An Experienced Leader in ITIL Certification Training and Service Management Consulting
Since 1997 InterProm USA specializes in the delivery of IT Service Management (ITSM) consulting, ITIL and ISO Certification Training services. InterProm USA acts as a trusted, independent advisor, helping organizations to manage the cost and maximize the value of its information technology. InterProm USA offers unbiased, practical and highly professional services that address the complete IT service, IT process and IT technology lifecycle — including:
 ITSM Maturity Assessments
ITSM Gap Analyses
ITSM Roadmap Design
ITSM Implementation Workshops
ITSM Certification Training
ITSM Executive Training
ITSM Interim & Project Management
ITSM Coaching and Mentoring Services
Accredited ITIL, ISO/IEC 20000 and ISO/IEC 27002 Certification Training in 17 US Cities! |
Professional ITSM Services
To assure the successful adoption of your IT Service Management initiative we have incorporated in our services the aspects of our SPOT™ model (Service, Process, Organization, Technology). Long before ITIL acknowledged the importance of these aspects with the 'Four Ps" (People, Process, Product, Partners), InterProm USA's customers already benefited of our balanced ITSM implementation approach which addresses each SPOT™ aspect in an equal manner.
Accredited ITSM Certification Training
Instrumental to our high pass rates and the immediate applicability of the newly acquired information and knowledge during our accredited ITIL and ISO certification training courses is InterProm USA’s long-lasting practical ITSM knowledge. Besides almost 20 years of hands-on ITSM experience, all our instructors and consultants are ITIL Service Manager, ITIL Expert, ISO/IEC 20000 and ISO/IEC 27002 certified.
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